Shipping Policy - ModuraHomes.com

At Modura Homes, we are dedicated to ensuring that your orders are delivered safely, efficiently, and on time. Our home improvement and décor products are handled with the utmost care and packaged securely to reach you in perfect condition. To make this possible, we collaborate with trusted courier partners known for their reliability and timely service.

 

Shipping Coverage and Delivery Timelines

We proudly offer shipping services throughout all 50 states in the United States. Delivery timelines vary by product category and destination, as outlined below:

Please note that these are estimated timelines. Actual delivery times may vary based on factors such as product availability, shipping location, and carrier schedules.

Important Shipping Guidelines

To help us ensure a smooth and hassle-free delivery experience, please follow these guidelines:

• Provide your complete street address, including apartment or unit number if applicable, to prevent delays.

• Double-check your contact number to enable communication during delivery.

• Inspect the packaging and product carefully upon delivery before signing the receipt.

• If visible damage is found, document it immediately and inform our Customer Care team.

• For concealed damage found after unpacking, retain the packaging and take photos before contacting us for assistance.

Claims for Damaged Products

In the rare event that a product is damaged in transit, our shipping partners handle the claim resolution process. Please contact Modura Homes Customer Support with your order details and supporting documentation so that we can initiate a claim on your behalf if necessary.

Note: Our delivery partners do not provide inside delivery or installation services. Please make arrangements for assistance if required.

Shipping Restrictions and Order Cancellations

• We currently ship only within the United States and do not offer international shipping.

• Modura Homes reserves the right to cancel or refuse orders in cases of product unavailability, suspicious activity, or errors in pricing or product information.

• Orders that exceed quantity limits may be subject to review or cancellation.

Contact Us

If you have questions regarding your shipment or need assistance with your order, please reach out to us:

• Email: support@modurahomes.com

• Phone: +1-307-249-4911

• Business Hours: Monday to Friday, 7:00 AM – 5:00 PM (CDT)

We are committed to making your experience with Modura Homes seamless—from order placement to final delivery.